Overview

Veritas CommandCentral Service 4.2 helps IT organizations become more transparent, measurable, and aligned with the larger objectives of the business. With CommandCentral Service, administrators can measure and report on service levels and resource usage, automate provisioning processes through the embedded workflow engine, and allocate costs for services used.

Features

Centralized IT portal for storage and backup/recovery service delivery across the business. Business-level metrics reporting for services throughout the enterprise organization. Process management of service delivery with workflow management from request to approval to provisioning to confirmation. Formalized process for requesting, implementing, and changing services. Key Benefits : Consolidates and allocates costs across storage and backup/recovery services using pricing models that you define. Allows IT organizations to define multiple tiers of storage and backup/recovery services with varying costs and capabilities. Consolidates operational information such as backup success/failure, media server usage and allocation, and drive usage. Centralizes the delivery, chargeback, and reporting of storage and backup services across the entire enterprise.